7 Steps To Professional Customization
We believe in changing the software to fit your business, rather than changing your business to fit the software. When you have unique requirements for your online business, we can tailor our software to accommodate those needs. Our experienced team has years of expertise providing solutions for businesses like yours.
"I want to let you know how pleased I am with your customized solutions. Every customization has been accurate and on schedule. I am especially pleased with the shipping project. No matter how complicated the problem, you knew how to build a solution to that problem." -Scott Weston, Weston Trading
Step 1: Define Needs
Our trusted Software Sales Consultant discuss with your business requirements and assists you in developing a plan to achieve your objectives within your budget.
Step 2: Review Project Quote
Once your business requirements are understood by the Software Sales Consultant, they will put together a flat fee project quote for you. This quote is very detailed and describes every modification in precise words. The quote is determined by how much programming time it would take to complete the project. You will be able to discuss the quote and timeline with your Software Sales Consultant and discuss any questions or concerns you have before agreeing to the quote. Expedited rush options (extra fee) are available for projects.
Step 3: Provide Login Info
After you agree to the quote and payment is made for the services, you will need to provide working FTP and MySQL information to firstname.lastname@example.org
Step 4: Programming Begins
Your project will be put into our project queue based on the agreed timeline date. Your project may not be worked on immediately due to the current workload, but we will have your project scheduled to be completed in the timeframe given. Your project may also be worked on our production servers so you will not see any changes until we move over the files when we complete the project.
Step 5: Testing Begins
Once our expert programmers complete the project, the project is moved to our testing department. We review the project details to ensure the software works as it is described in the project details and test for any problems/errors. Once the testing department is complete and any final fixes are applied, the project is moved to completed and you will receive an email from email@example.com notifying you that the project is complete.
Step 6: 120 Day Warranty
You receive 120 day warranty on any customizations. So if you find something not working as quoted we will take care of it at no charge. If you want extended warranty coverage on the software and customization we also have those packages available at our support site